RagnaBet Document Upload: Format and Size Rules
Completing the verification process is a mandatory step for any player wishing to withdraw their winnings from an online casino. This guide provides a clear, step-by-step walkthrough of the RagnaBet document upload process, detailing the exact format and size rules you need to follow to ensure a smooth and speedy verification.
Why RagnaBet Requires Document Verification
Like all licensed and reputable online casinos, RagnaBet is legally obligated to verify the identity of its players. This Know Your Customer (KYC) process is a standard security measure designed to prevent fraud, money laundering, and underage gambling. It also protects your account from unauthorized access. The process is typically triggered when you request your first withdrawal. Submitting clear, valid documents is the fastest way to get your account verified and your funds released, often within 24-48 hours.
Accepted Document Types and Their Specifications
You will need to provide proof of identity and proof of address. The RagnaBet casino support team accepts digital copies (photos or scans) of the following documents, provided they are valid and clearly legible. The maximum file size for any upload is 10MB.
| Document Purpose | Accepted Documents | Required Format |
|---|---|---|
| Proof of Identity (POI) | Passport, National ID Card, Driver’s License | JPG, PNG, or PDF |
| Proof of Address (POA) | Utility bill (gas, water, electric), Bank statement, Tax bill | JPG, PNG, or PDF |
| Payment Method Proof | Front of credit/debit card (mask digits except last 4) | JPG or PNG |
Step-by-Step Guide to Uploading Your Documents
Follow these simple steps to submit your documents for verification at RagnaBet.
- Log in to your RagnaBet account.
- Navigate to your account settings or profile section, often labeled «Verification» or «Account Verification».
- You will see separate upload fields for Proof of Identity and Proof of Address.
- Click «Choose File» and select the correct image or PDF from your device.
- Ensure the entire document is in frame, all details are clear, and no corners are cut off.
- Repeat the process for your second document.
- Click «Submit» or «Upload» to send the files to the security team for review.
Common Upload Errors and How to Fix Them
Most verification delays are caused by simple, avoidable mistakes. If your submission is rejected, check for these common issues before uploading again.
- Blurry Images: Ensure the document is placed on a flat surface and your camera is held steady. Good lighting is essential.
- Incomplete Documents: The entire document must be visible in the image. All four edges should be seen.
- Expired Documents: Your ID and proof of address must be current. Documents older than 3-6 months are usually not accepted for address verification.
- Wrong Document Type: A mobile phone bill is often not accepted for proof of address. Stick to utility bills or bank statements.
- File Size Too Large: If your file is over 10MB, use a free online tool to compress the image before uploading.
What Happens After You Submit Your Documents?
Once submitted, the RagnaBet security team will review your documents. You will receive a confirmation email, and the status in your account will change to «Under Review.» This process typically takes between 12 to 72 hours. If approved, your account will be marked as verified, and any pending withdrawals will be processed immediately. If there is an issue, you will receive an email explaining the reason for rejection and instructions on how to proceed. Using a valid RagnaBet promo code during registration will not exempt you from this necessary process.
For a seamless gaming experience from start to finish, including claiming any RagnaBet bonus or RagnaBet free spins offers, ensure your account is verified. A smooth KYC process is the final step to enjoying your winnings. Remember, you can always visit the official RagnaBet website for more support. While a RagnaBet no deposit offer might get you started, verification is key to getting paid.